Terms and Conditions

These Terms and Conditions, along with any referenced documents, outline the terms governing your use of the website, www.hmrcgrants.co.uk (“Our Site”). Please carefully read and understand these Terms and Conditions. Your agreement to comply with and be bound by these terms is assumed upon your initial use of Our Site. If you disagree with these Terms and Conditions, cease using Our Site immediately.

Definitions and Interpretation

In these Terms and Conditions:

“Content” refers to all text, images, audio, video, scripts, code, software, databases, and other information stored on a computer visible on or part of Our Site.

“We/Us/Our” refers to Housing Repair Helpline.

     Information About Us

  • Our data processing activities are notified to the Information Commissioner’s office.

Access to Our Site

– Access to Our Site is free. – You are responsible for arrangements to access Our Site. – Access to Our Site is provided “as is” and “as available.” We may modify, suspend, or cease Our Site (or parts of it) without notice, without liability for unavailability.

Intellectual Property Rights

– All Content on Our Site, unless labelled otherwise, belongs to or is licensed by Us, protected by UK and international intellectual property laws. – You may not reproduce, copy, distribute, sell, rent, sublicense, or reuse Content without express written permission. – You may access, view, and use Our Site for general information purposes.

Links to Our Site

– You may link to Our Site fairly and legally. – Do not imply association, endorsement, or approval on Our part. – Do not use logos or trademarks without Our written permission. – Do not link to Our Site from sites containing explicit material, promoting violence, or engaging in unlawful activities.

Links to Other Sites

– Links to other sites on Our Site are not under Our control. – We do not assume liability for the content of third-party sites.


– Information on Our Site is for general information, not advice. Seek professional advice for debt-related matters. – We make no representations or guarantees about the completeness, accuracy, or up-to-date nature of Content.

Our Liability

– We accept no liability for any loss or damage, whether foreseeable or not, arising from the use of Our Site. – Excluding fraud or fraudulent misrepresentation, death or personal injury resulting from negligence, or liability not excludable or restricted by law, we exclude all representations, warranties, and guarantees. – Our Site is for non-commercial use. Business users accept no liability for indirect, consequential loss, or damage.

Viruses, Malware and Security

– We strive for a secure, virus-free Site.
– You are responsible for protecting your hardware, software, and data.
– Do not introduce viruses, malware, or attempt unauthorised access to Our Site.

Acceptable Usage Policy

– Use Our Site lawfully, complying with local, national, or international laws and regulations. – Do not use Our Site for unlawful or fraudulent purposes. – Do not knowingly send or transmit data containing viruses or malware.

Privacy and Cookies

– Use of Our Site is governed by Our Cookie Policy and Privacy Policy.

Changes to these Terms and Conditions

– We may change these Terms and Conditions. Changes apply upon your first use of Our Site after implementation. – In case of conflict between versions, the current provisions prevail.

Contacting Us

– For queries, email us at info@hmrcgrants.co.uk.

Communications from Us

– We may send important notices by email. – Marketing emails require your explicit consent, with an unsubscribe link provided.

Data Protection

– Personal information collected adheres to the Data Protection Act 1998. We may use it to reply to communications, send important notices, and provide services. Your explicit consent is required to share personal information with third parties.

Law and Jurisdiction

– Governed by English law, with disputes subject to the jurisdiction of English, Welsh, Scottish, or Northern Irish courts based on your residency. – Business disputes are subject to the exclusive jurisdiction of English and Welsh courts.